An online claim platform helps LMI customers with complex health insurance claims by offering guidance and document identification. It simplifies claims, reduces expenses, and increases settlements, having assisted over 20,000 claims and partnering to reach more LMI customers.To address the challenges faced by low and moderate-income (LMI) customers in processing health insurance claims due to complex procedures and lack of guidance, a new solution provides an online claim preparation and assistance platform. This platform offers step-by-step guidance, identification of necessary documents, and resolution of insurer queries. This directly leads to a simplified claim process, reduced out-of-pocket expenses, and increased insurance claim settlements for LMI customers. Ultimately, it has assisted over 20,000 claims and partnered with aggregators like Apollo Life, CNH, and Truworth Wellness to reach LMI customers, making health insurance more accessible and manageable for this demographic.